FREQUENTLY ASKED QUESTIONS
General Questions
OUR MISSION STATEMENT:
At Coakley Opticians we pride ourselves on our individual and personalised service combined with excellent customer service. To achieve this we employ highly qualified and skilled staff and focus on excellent customer service.
We do not just see you as a customer but as part of our family.
You can rest assured that we will give you the best eyecare advice, simply, clearly, and consistently.
Glasses are actually medical devices and there are rules and regulations in place to ensure they are fit for purpose. As specialists we have a duty of care to ensure your glasses fit properly, and are the best possible solution for your eyes. This is so much more difficult to do without face to face interaction.
Other difficulties are that you don’t get to try the glasses on, or have someone help you in person.
It may be hard to measure your own pupil distance, which you need to order your glasses. Some experts say it’s like trying to cut your own hair. It may also be difficult to return the glasses.
A large study found about half the online glasses had the wrong prescription or other problems.
An incorrect prescription may give you blurred vision or make your eyes feel uncomfortable.
At Coakleys, our staff are highly trained and very experienced in measuring and adjusting glasses to fit you perfectly, as well as picking out shapes and sizes that suit your features and colouring.
Pretty much everyone will need glasses at some point in their lives. And when it happens to you, you’ll probably ask yourself the question on the lips of specs wearers everywhere: do glasses weaken your eyes?
Struggling to focus on printed matter is an unfortunate sign of ageing. Changes to the lens of the eye as you get older mean you have to move the page further and further away before you can see properly. It’s called presbyopia and it strikes us all, usually by our mid 40s. And most of us end up having to wear glasses.
If you think your eyesight’s got worse since you’ve started wearing glasses, you’re far from alone. But the truth is many eye conditions, including presbyopia, get worse over time by themselves, specs or no specs.
In other words, it seems harder to read things without your glasses because it is. But it was going to happen anyway, and your glasses aren’t to blame.
What your specs have done is got you used to seeing more clearly. So when you take them off, the contrasting blurriness is more noticeable.
Glasses don’t change the process of presbyopia or other eye conditions. But take them off, and your eyes might seem a tad lazy at mustering any remaining focusing power. That’s because the muscles that bend and straighten the lens of your eye haven’t worked as hard when your specs have been doing some of the job.
But your glasses haven’t made your vision worse. The real problem isn’t weak focusing muscles; the real problem is your eye lens has become less flexible so it can’t focus as well. And there’s not much you can do about that.
Glasses
There are options that will result in thinner lenses and a more attractive pair of glasses.
High Index lens materials – there are different materials with different refractive indices. The higher the index the thinner the lens will be (so 1.74 index lenses will be thinner than 1.6 index in the same prescription).
Some lens designs can be lenticularized (less thickness at the edge for minus prescriptions)
If your prescription is + instead of – then your lenses will be thickest in the center. But if your prescription is – instead of + (you can see up close not far away) your lenses will be thickest at the edge. For + lenses you’ll pretty much need to go high index for thinner lenses, but for – lenses there are a few other things that will result in thinner lenses
-choose plastic frames rather than metal or rimless. Plastic will conceal edge thickness better.
-choose smaller, more rounded frames. Rectangles will have lots of thickness at the corners. A small round pair of glasses will have less edge thickness.
-choose frames that fit so your eye is centered in the frame. If they’re too small or too big so your eyes are off to one side or the other, the lens will likely be decentred resulting in extra thickness at one side or the other.
The process for cleaning your glasses is pretty simple:
- Wash your hands thoroughly so you’re not transferring germs.
- If there is dirt or grit on your lenses from being outside/gardening, wash it off with warm water.
- Spray your glasses on both sides with special lens cleaning spray. Gently rub it over the lens surface with your glasses cloth.
There are a few common mistakes that people make when cleaning their eyeglasses.
Avoid these materials
Paper towels, tissues, and the fabric of the shirt you’re wearing might seem like an easy fix for smudged lenses. But those materials are too coarse and can cause minor scratches to develop on the surface of the lenses.
You need to stick to soft lens cloths, like the kind that come with your glasses when you first get them. However do not wash your cloth with fabric conditioner as it causes the cloth to smear the lenses.
Don’t use washing up liquid as the harsh chemicals in it can damage the lens surface.
Don’t use products with acetone.
Another common mistake is to use nail polish remover to clean lenses and frames. This is never a good idea. Acetone (often found in nail polish remover) is surprisingly destructive to both lenses, and to plastic glasses frames, if left on the surface for too long.
Saliva doesn’t clean lenses.
When you’re desperate to get rid of a smudge on your glasses, it might seem like a good idea to use your own saliva to lubricate the lens.
This isn’t a good idea either, as you’re basically covering your lens with germs from your mouth, which can then multiply. From a practical perspective, your saliva may also make the smudge look worse.
It’s not possible to polish lenses to get rid of scratches without altering the power of the lens, so you’d need to get new lenses.
You can add a special scratch-resistant coating to your lenses – it might be worth thinking about this next time you buy a new pair or you get your spectacles reglazed.
It is possible to do this but there are some disadvantages:
- An old frame often becomes brittle and is more likely to break while new lenses are being fitted into it.
- Metal frames hold up better if you are trying to put new lenses in. Plastic frames can become brittle over time and will break during the lenses insertion procedure.
- New frames at Coakleys start from only £45 so it is affordable enough to treat yourself to a new look.
- Lastly and probably most importantly, it is a really good idea to have a spare pair of glasses in case yours are lost or broken. So many people only have 1 pair of glasses and then are completely stuck when they have a breakage or loss. We advise our customers to keep their old pair of glasses as a backup, and purchase new frames and lenses with their new prescriptio
You must be able to read (with glasses or contact lenses, if necessary) a car number plate made after 1 September 2001 from 20 metres.
You must also meet the minimum eyesight standard for driving by having a visual acuity of at least decimal 0.5 (6/12) measured on the Snellen scale (with glasses or contact lenses, if necessary) using both eyes together or, if you have sight in one eye only, in that eye.
You must also have an adequate field of vision – your optician can tell you about this and do a test.
Glasses are actually medical devices and there are rules and regulations in place to ensure they are fit for purpose. We as specialists have a duty of care to ensure your glasses fit properly and are the best possible solution for your eyes. This is so much more difficult to do without face to face interaction.
Other difficulties are that you don’t get to try the glasses on or have someone help you in person.
It may be hard to measure your own pupil distance, which you need to order your glasses. Some experts say it’s like trying to cut your own hair. It may be difficult to return the glasses.
A large study found about half the online glasses had the wrong prescription or other problems.
An incorrect prescription may give you blurred vision or make your eyes feel uncomfortable.
At Coakleys our staff are trained and very experienced in measuring and adjusting glasses to fit you perfectly, as well as picking out shapes and sizes that suit your features and colouring.
The glare from headlights, especialIy the bright xenon type can make it very difficult to see the road when driving in the dark. This can result in eye strain and sometimes even headaches by the time you reach your destination.
The Seiko RoadClear lenses have been especially developed to help combat this glare and make driving in the dark much more comfortable. Ask our staff for more information.
Contact Lenses
Yes you can wear contacts if you have astigmatism. There are several different contact lens designs for people that have astigmatism. The most common soft lens design is a toric contact lens which includes a weighted ballast system to reduce lens rotation.
Is your child responsible enough to wear contact lenses? Will they follow your instructions, the opticians instructions, and the instructions that come with the contacts for proper use and care?
Keep in mind, it’s common for kids to begin wearing contacts as young teens or pre-teens, and most optometrists say contacts are appropriate between the ages of 10 to 14.
After a brief adjustment period, most people don’t even notice they’re wearing contact lenses. If you experience contact lens discomfort, your optician can almost always determine the cause and fix the problem.
Children
Your child’s eyes are special. In the early years, vision helps them find out about the world around them. Later, as they go through school, their eyesight lets them learn and discover and about 80% of what is taught in schools is presented visually. Being able to see clearly is therefore incredibly important in your their overall development. So it is vitally important you get your child’s eyes checked before, or just after they have started school.
Even if your child’s vision seems good, it’s worth taking them for a full sight test at a qualified optician when they reach school age, just to make sure that there aren’t any issues with their vision that are likely to affect their early school years.
If you have any concerns about your child’s vision at an earlier age you should find a local optician who will test their vision. There are tests that can be used on infants and young children who can’t read.
- Complaints of discomfort and fatigue
- Frequent eye rubbing or blinking
- Short attention span
- Avoiding reading and other close activities
- Frequent headaches
- Covering one eye
- Tilting the head to one side
- Holding reading materials close to the face
- An eye turning in or out
- Seeing double
- Losing place when reading
- Difficulty remembering what he or she read